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Privacy Policy

Your privacy matters to us. Learn how we handle your information.

Last Updated: January 2026

1. Introduction

Albionjoyspin ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website albionjoyspin.co.uk.

2. Information We Collect

Information You Provide

We may collect information you voluntarily provide, such as:

  • Contact form submissions (name, email, message)
  • Feedback and enquiries

Automatically Collected Information

When you visit our Platform, we may automatically collect:

  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • IP address (anonymised where possible)

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries
  • Improve our Platform and user experience
  • Analyse usage patterns
  • Ensure Platform security
  • Comply with legal obligations

4. Cookies

We use cookies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Regular security assessments
  • Limited access to personal data
  • Secure data storage practices

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form data is typically retained for 12 months.

7. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Restriction: Request limitation of data processing
  • Portability: Request transfer of your data
  • Objection: Object to certain processing activities

To exercise these rights, please contact us.

8. Third-Party Services

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Transfers

Your information may be processed in countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your data.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

12. Contact Us

For questions about this Privacy Policy or our data practices, please visit our Contact Page.

13. Supervisory Authority

If you are not satisfied with our response to any complaint, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk